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Operations Manager

Vancouver • Pacific Time • Updated February 23rd, 2022

This position is no longer open for applications.

Want to reach out? Drop us a line through Workable.

We’re hiring an Operations Manager to help keep things ticking for our team of 14. This role includes responsibility for a lot of the details that impact our people, productivity, and finances – things like benefits, payables, payroll, reporting, running events, and hiring support. If you have experience helping run a software company or agency, we’d love to meet you!

We think this position would be well suited to a 4 day-a-week arrangement. Most of the work can be done remotely, though we are looking for somebody who is able to work from our Vancouver office roughly once per week.

Steamclock is a profitable and growing studio in Vancouver that makes very nice mobile apps for interesting clients like Arc’teryx. Our focus is shipping great products, and building the company we want to work at.

Like any small company, you’ll have the chance to wear many hats – ranging from administrative to team-facing, from coordination to leadership. We’re trying to build the best darn software studio in town, and your skills and perspective will help us bring that to the next level.

For 4 days a week (80% of full time), it seems like the salary range for this role should be roughly $50-70k/yr, plus our various benefits. Actual compensation will depend on experience level and the resulting level of responsibility.

The Details

  • Finance support, including: payables, receivables, reporting, and potentially bookkeeping
  • Managing payroll, benefits, and time off for a growing team of 14
  • Helping with our hiring process, especially triaging applications, coordinating interviews, and new hire onboarding
  • Handling day-to-day ops, such as working with vendors and building management, ordering supplies, and otherwise keeping things moving
  • Organizing events that invest in our team, like dinners, weekly All Hands, and employee anniversaries
  • Coordinating with our accountants as they prep and file year-end filings like SR&ED, tax remittances, and T4s
  • Helping us maintain and, soon, reimagine our office space
  • Learning about our business, so you can help us make thoughtful decisions about how we run it
  • Helping us make Steamclock a really nice place to work
  • Growing into other ops, finance, or people & culture work, depending on your skills and background
  • At least 5 years’ experience working as an office manager, operations manager, or another operations role
  • An interest in working roughly 4 days a week
  • Finance and bookkeeping experience with systems like payroll, reconciliation, reimbursements, and payables
  • People operations experience, having worked on coordinating benefits, making sure folks take their vacation time, and hiring support
  • Comfort working with software like Google Sheets, accounting (we use Xero), HRIS/Payroll (we use Humi), hiring ATS (we use Workable), and Slack
  • Keen attention to detail and thoughtful decision-making skills, ideally in the context of a tech company
  • Ability to work in-office roughly once per week in Vancouver (much of the role can be remote, however)
  • 💯 communication skills, including asynchronous communication in docs and chat

Next Steps